Lessons in diplomacy from David Tutera
You know those times when you are forced to stand back and watch someone make a mistake? And you really want to jump in and diplomatically say something to help them out? And you don’t because...
View ArticleWhat improv taught me about life
When I lived in Austin (the first time- I’m totally planning on moving back), I decided to take improvisational comedy class, also called “Improv.” I was tired of conducting employee training...
View ArticleWhy small businesses rule
To close out the week, here are five reasons why small businesses rock. 1. You learn exactly how your business operates. No matter if your have one employee (you) or less than a dozen, if you’re a...
View ArticleHow to upset people the right way
Being sensitive to other people is a huge asset when doing business, yet if you go to the extreme of avoiding conflict in order to avoid upsetting people you’re letting another kind of fear derail how...
View ArticleTowards a better sales pitch
How is your elevator pitch going? What’s an elevator pitch, you ask? It’s 25 words or less that describe what you do. In its simplest form, it covers: Who are you? What do you do? Why are you here?...
View ArticleHow to start cleaning out your beliefs closet
Since the Spring cleaning season is around the corner, you might as well start throwing out things, ideas, thoughts and beliefs in you mind that aren’t doing you any good. Here’s a list of things to...
View ArticleHow to improve your relationships with other people
Make yourself likable No one wants to do business with a jerk. Not when there’s plenty of competition around. When people truly like you, they are going to help and assist you in accomplishing your...
View ArticleThe best words in the English language
Words and phrases that help develop positive relationships The five most important words: “I am proud of you.” The four most important words: “What is your opinion?” The three most important words: “If...
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